Terms and Conditions for Brightland Maze

Effective from: 2025-03-19

Welcome to Brightland Maze! We provide online escape room games and other digital gaming experiences to customers worldwide. Below, you will find our terms and conditions that apply when making a purchase from us.

1. General Information

Brightland Maze is operated by [Your Company Name] and is based in Sweden. By purchasing our digital products, you agree to these terms and conditions.

  • Company Name: Brightland AB
  • Organization Number: 559291-5861
  • Email: contact@brightlandmaze.se
  • Website: brightlandmaze.se
  • Address: Vikstensvägen 61, 121 56, Johanneshov, Stockholm, Sweden

2. Products and Services

We sell digital games and online escape room experiences. Our products are delivered digitally and become available immediately after payment.

Please note:

  • All our games are digital products, and no physical delivery will take place.
  • Each purchase grants a license for one gameplay session and may not be shared or resold without permission.

3. Prices and Payment

All prices are listed in [Currency, e.g., SEK/EUR/USD] and include VAT where applicable.

We use Klarna as our payment provider, allowing you to choose from multiple payment options, such as:

  • Card payments (Visa, Mastercard, etc.)
  • Invoice via Klarna
  • Installment payments via Klarna

By using Klarna’s services, you also agree to Klarna AB’s terms and conditions. For more information on Klarna’s payment options, visit www.klarna.com.

4. Delivery of Digital Products

Once payment is completed, you will receive a confirmation email containing a link to access the game. The delivery is immediate or within a maximum of 24 hours.

If you have not received your link within 24 hours, please contact us at [Your Email].

5. Right of Withdrawal and Complaints

Under Swedish law, no right of withdrawal applies to digital content that is delivered immediately upon purchase, provided that the customer has agreed to waive the right of withdrawal.

If you experience any issues (such as technical errors or a faulty link), please contact our support team, and we will resolve the issue as soon as possible.

6. Terms of Use

  • Our games are for private use only unless otherwise agreed.
  • If unauthorized sharing or resale is suspected, we reserve the right to revoke access without a refund.
  • We may update or modify our games at any time to improve the user experience.

7. Disputes and Applicable Law

These terms and conditions are governed by Swedish law. In case of disputes, we encourage you to contact us first to find a resolution. If the dispute remains unresolved, you can escalate the matter to The National Board for Consumer Disputes (ARN) or use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

8. Contact Information

If you have any questions or concerns, feel free to reach out!

Email: contact@brightlandmaze.se

Thank you for choosing Brightland Maze – we hope you enjoy an exciting gaming experience!